Refunds & Return Policy
KAREVOO's Commitment to Your Satisfaction
Return & Refund Policy
At karevoo, we are committed to providing you with high-quality products designed to deliver meaningful benefits. We believe in the effectiveness of our products and recommend using them for a minimum of 14 days before considering a return.
If you are not satisfied with your purchase for any reason after the initial 14-day period and within our 30-Day Money Back Guarantee, please contact us at support@karevoo.com.
Cancellation Policy
Any changes or cancellations to an order must be requested within 24 hours of placing the order. After this timeframe, we may not be able to accommodate your request because the order may have already entered the processing phase.
If you cancel your order within 24 hours of placing it, we will process your refund within 7 business days.
30-Day Money Back Guarantee
We are confident in our products and encourage you to use them for at least 14 days so you have an opportunity to experience their intended benefits.
If you are still not satisfied with your purchase after 14 days, you may request a return and refund within 30 days of your purchase, subject to the terms of this policy.
Please note that shipping fees, where applicable, are non-refundable.
To initiate a return, please contact our support team by using the form on our Contact Us page or by emailing support@karevoo.com.
To help us process your request as quickly as possible, please include your Order Number or the name and email address used to place the order.
Damaged Items
We take care when packaging our products to help prevent damage during shipping.
For purposes of this policy, an item is considered damaged if it arrives with a product defect or is physically broken. Damage to external packaging during shipping, such as dents or tears to a box, does not qualify as a damaged item if the product itself remains in good condition.
If your product arrives damaged, please contact us within 72 hours of delivery by emailing support@karevoo.com and include a clear photo showing the damage.
We will review your request and determine whether you qualify for a replacement at no additional cost.
We do not provide refunds, replacements, or accept returns for products damaged as a result of normal use, wear and tear, improper use, or misuse.
Shipping and Delivery
While we make every effort to ensure your order is delivered in a timely manner, karevoo is not responsible for shipping or delivery delays that are outside of our control.
This may include delays caused by the shipping carrier, customs, weather, or other circumstances that may occur during transit.
If you experience an issue with your delivery, we recommend contacting the shipping carrier directly for assistance.
To the extent permitted by applicable law, karevoo is not responsible for lost, stolen, or delayed packages after they have been handed over to the shipping carrier.
Incorrect Shipping Address
It is the customer's responsibility to ensure that the correct shipping address is entered at checkout.
If you provide an incorrect or incomplete shipping address, you must notify us within 24 hours of placing your order.
If we are not notified within this timeframe, we may be unable to make changes to the shipping address, resend the order, or issue a refund.
Changes to This Policy
karevoo reserves the right to modify or update this Return & Refund Policy at any time.
It is the customer's responsibility to review the most current version of this policy before purchasing or using our products.
By purchasing and continuing to use karevoo products, customers acknowledge and agree to the terms of this Return & Refund Policy.